After you've placed an order, if you need to make changes, please contact our Customer Support team at support@picklebricks.com. When reaching out about updating an order, please provide the following information: Order Number Order Date Shipping Address

We offer hassle-free returns for all Pickle Bricks Shop orders! If you'd like to return one or more items from your recent order, simply follow the return process below. PACKAGE ITEMS Replace the items you wish to return in their original packaging. CONTACT US Contact our team of dedicated customer support specialists at support@picklebricks.com to get a return label. (Note: buyer is responsible for paying return shipping costs) SEND ITEMS BACK Once you've received your return label, drop the package at your nearest post office and send them back! Once we've received your return we'll issue a refund less the cost of return shipping. If you have damaged items that arrived with your order, please contact our team at support@picklebricks.com and let our Customer Support experts know what happened!

LOST PACKAGES If any items are lost in transit, you'll need to contact the USPS to report a missing or lost package request. STOLEN PACKAGES The Pickle Bricks Shop is not responsible for stolen packages. If your order is stolen, please refer the matter to your local authorities to notify them a theft has occurred. DAMAGED PACKAGES If you have damaged items that arrived with your order, please contact our team at support@picklebricks.com and let our Customer Support experts know what happened! Please provide as much detail and any supporting pictures as possible so we can better assist in replacing or refunding your order.

When your order ships you'll automatically receive an email with tracking details enclosed. If there's been an error with your account email or if you've used guest checkout, please notify our Customer Support team at support@picklebricks.com.

Once an order is placed it can't be cancelled. Our packaging and shipping team works hard to pack your order as soon as it comes through, a process which is very difficult to reverse! If you'd like to return your items once you receive your order, you can certainly do so by reaching out to our Customer Support team at support@picklebricks.com.

If your coupon code isn't working, it could be due to a few reasons: 1. Expired Code: The coupon code might have expired, so double-check the expiration date. 2. Exclusions Apply: Your cart may include items that are not eligible for discounts. Common exclusions at Pickle Bricks include products in the Bestseller, Featured, BrickWarriors, and genuine LEGO categories. These items are often excluded from sales or discounts. Check our updated Terms & Conditions page to verify if the code is expired, to make sure the items in your cart qualify, and try entering the code again! If all else fails, Contact Us below and we'll get you sorted!

You can create a Pickle Bricks Account by going to the menu in the top right corner and selecting "Sign Up/Log In." If you're already a member you can simply go to the bottom of the form and select "Log In" and you'll be taken to the Account Login page.

If you've lost or forgotten your password and would like to reset it, you can go to the Main Menu in the top right corner, select "Sign Up/Log In" and once there, select "Log In" at the bottom of the form. Once you're on the Account Login page, select "Log In with Email" and you'll see the option to select "Forgot password?" You'll now be able to reset your account password!

You can pay for your Pickle Bricks Shop Order using any of the following payment methods: Apple Pay Tap to Pay on iPhone Tap to Pay on Android Google Pay PayPal Credit/Debit Cards We accept debit/credit card payments from all major brands: Visa, Mastercard, American Express, Discover, Diners, CUP, JCB, and Maestro.

Our native onsite payment options (when using Credit/Debit card purchases) include these protections: PCI-compliant payment processing Secure on-site and in-app checkout with HTTPS/TLS data encryption Common fraud attack protection with our proprietary AI and rule-based risk system 3D Secure 2 authentication at checkout for EU card payments